EN GUIDE - Les outils qualité-1


Implementing a continuous improvement process in your company is not an easy task. It involves the identification of problems and risks, resolving them and the elimination of the root cause, in order to prevent their recurrence.


This task can be achieved by implementing quality tools and methods, which can be  adapted to each situation or be applied in a complementary way.


Go through the 21 pages of this guide to discover the 8 quality tools which can greatly help you in various situations to improve your quality system.

Covered Topics

  • - Pareto charts
  • - Decision matrix
  • - The Questioning method (WWWWHHW)
  • - 5-M Method
  • - The 5 Whys
  • - Efficiency matrix
  • - Action sheets
  • - Corrective/preventive